[Hermann]

Hi, The avatars do not show on mobile iPhone 6 , Galaxy etc. On Desktop everything show right. I'm using version   v3.4
You can check at: https://www.corcons.com/dominican-republ...ration.php

[Hermann]

Hi, The avatars do not show on mobile iPhone 6 , Galaxy etc. On Desktop everything show right. I'm using version   v3.4
You can check at: https://www.corcons.com/dominican-republ...ration.php

This only happens on replay. Further the avatar popup image do not show neither.

[Steven]

I just tested your page using BrowserStack (see screenshot). Something on your page, probably JavaScript, is adding a width and height attribute of 0 to the image when on mobile. As it's not a bug with Commentics, I can't spend much more time on it but I'd suggest creating a duplicate of your site and taking out bits of the JavaScript one by one until it works.

<img src="//www.gravatar.com/avatar/b1724f1072c04afc806692a59dcd5c89?d=&amp;r=g&amp;s=190" class="cmtx_gravatar_bio" alt="Gravatar" width="0" height="0">

[Hermann]

Hi Steven, great comment system and fine constructed. I've done this already before I set this post - disabled all my java scripts; but is till the same. That is not all: If I set  ''Hide Replies" in admin settings than, when you click the link, not even the gravatar show up at all on cell phones.

[Steven]

Okay maybe try using the example1.php file (in the download package) to see if that works. Then gradually add in your CSS and JavaScript files.

[Hermann]

Steven, is done. Result: I've put script by script into the page by using my jQuery file. So finally the example script works with all my java script BUT NOT ON MY SITE! Cannot be! I've no idea. I also finally put all the css files into the example.php and is the same.

[Hermann]

Steve, I've made a ups. it is the script jquery.plugin.js. I don't know what to do. It is full of code with a lot of functions.
If you could help me out with it it would be fine.

[Steven]

What does that script do? Who added it?

[Hermann]

In this script is jPanelMenu and a lot of other staff I've never have see. I've tried to run the page just with the jPanelMenu but the page break, your script run fine with it. The script belong to this Themeforest template. I cannot upload the script but please check at https://corcons.com/js/plugin/jquery.plugin.js

[Steven]

jPanelMenu relies on jQuery so you'll need to include the jQuery script above it on your test page.

The only thing I can suggest it to try and override it using an inline style.

So open this file:
/frontend/view/default/template/main/comment.tpl

Find this line:

Code:

<img src="{{ comment.gravatar_bio }}" class="cmtx_gravatar_bio" alt="Gravatar">

And change it to this:

Code:

<img src="{{ comment.gravatar_bio }}" class="cmtx_gravatar_bio" alt="Gravatar" style="width:auto !important;height:auto !important">