Posts: 19
Threads: 8
Joined: Feb 2013
I had Firefox cookies enabled and commentics previews (in the form) disabled. It was a session problem because after closing all the browser tabs that had my pages open, it worked fine when i reopened them. Thanks... I didn't know sessions could get messed up like that.
I tried again, and the first comment worked fine but the second gave me the same problem. How do I find out what's messing up the sessions?
Posts: 2,894
Threads: 59
Joined: Jun 2010
Yeah, I forgot to include that the Question also won't show if you click 'Add Comment' but there's an error message.
So just to clarify, the Question returned after you submitted the first comment, but when you tried to submit a second comment it showed the "You have submitted this comment. Please submit a new comment." error message?
Can you open the source code of your page and look for this line (the value will be different):
Code:
<input type="hidden" name="cmtx_resubmit_key" value="34yssmgvy5vl0yvkfy2l"/>
- Is the value a random 20 character string like the one above?
- Does the value change each time that you refresh the page?
- What does the value look like straight after you submit a comment?
It might be worth uploading the example.php file from the download package and testing with that, just to rule out an integration issue.
When you do this, make sure that you have
error reporting switched on.
It would also help if you let me see your website. You can PM me the URL.
Have
you completed
the interview?
Posts: 19
Threads: 8
Joined: Feb 2013
So I'm still getting that "You already submitted that comment message" unless I close and reopen my browser.
The value in the line:
<input type="hidden" name="cmtx_resubmit_key" value="34yssmgvy5vl0yvkfy2l"/>[/code]
does change every time i try to submit a comment.
- Is the value a random 20 character string like the one above?
Yes.
- Does the value change each time that you refresh the page?
Yes
- What does the value look like straight after you submit a comment?
similar to the above.
It might be worth uploading the example.php file ... to rule out an integration issue.
That example worked fine. But in the integration code it uses $cmtx_page_id = "1";
because it's a static page whereas I use
$cmtx_page_id = "cmtx_url";
because i use dynamic pages.
The error log showed:
Notice: Use of undefined constant php - assumed 'php' in /home/.../public_html/.../copyright.php on line 11
But lines 10-12 have nothing on them.
It would also help if you let me see your website. You can PM me the URL.
I'll pm you now.
Thanks,
Jake.
Posts: 19
Threads: 8
Joined: Feb 2013
ok. here's the problem and the solution.
I can only enter one comment. If I try to enter a second comment I get a message that says I already submitted that comment even though it's a new and different comment.
Solution:
The integration instructions for commentics said to add the lines
PHP Code:
<?php
session_start(); // Start php session.
ob_start(); // Code for Commentics.
at the very top of the page.
I happen to be using security software (that can block access pages or parts thereof unless the user enters a password) called Sitelok by vibralogix.com. That software requires the following lines
PHP Code:
<?php
$groupswithaccess='PUBLIC';
require_once("slpw/sitelokpw.php") ;
to be added at the top of the page as well.
When the lines for Commentics is
before the lines for Sitelok, that's when the problem occurs. But if the lines for Commentics (including the line to start the session) immediately follow the lines for Sitelok, it all seems to work fine.
Thanks.
Hope this helps someone someday,
Jake
