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sorry database prob
#1

I am running an old version which is great for me. but I had to redo my server. upon all checks done, my admin works fine all is ok, I did my file for integration but I get the following

Commentics

Sorry, there is a database problem.
Please check back shortly. Thanks.

 <?php
session_start();
?>

<?php
$cmtx_parameters = 'lid';
$cmtx_identifier = 'cmtx_url';
$cmtx_reference = 'Pax review';
$cmtx_path = '../talktalk/';
require $cmtx_path . 'includes/commentics.php'; //don't edit this line
?>

any idea would be a great hel thank you 
David
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#2

(05-Jan-2018, 09:08 PM)funkypost66 Wrote:  I am running an old version which is great for me. but I had to redo my server. upon all checks done, my admin works fine all is ok, I did my file for integration but I get the following

Commentics

Sorry, there is a database problem.
Please check back shortly. Thanks.

 <?php
session_start();
?>

<?php
$cmtx_parameters = 'lid';
$cmtx_identifier = 'cmtx_url';
$cmtx_reference = 'Pax review';
$cmtx_path = '../talktalk/';
require $cmtx_path . 'includes/commentics.php'; //don't edit this line
?>

any idea would be a great hel thank you 
David

I changed the line in connect and it gives this error


Sorry, there is a database connection error:


1045: Access denied for user ''@'localhost' (using password: NO)

This error appears to be because your password is wrong.

The following are steps to help fix it:

(a) Open the file /db/details.php
(b) Check the value of $cmtx_mysql_password
© Does it match with your MySQL password?

i checked the password and the datet base uses the same one so it is not a password problem
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#3

I recently installed the latest version. I had a similar problem with the database user password during the initial set up. Commentics install would not get past the database user password. So I went back to the CPanel database manager, deleted the user then reentered again with the same password. I gave the user full permissions to the Commentics database again. Then the Commentics install went without a problem.
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