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First time install, can't log in as admin
#1

Hello,

I just installed Commentics in a sub-folder of my domain and renamed admin as instructed. Installation went without errors.

Go to admin to log in and screen comes up but can't log in. Did password reset, received email with new password still can't log in.

Using phpMyAdmin verified admin user ID but changed just in case and still can't log in.

Durring install asked for path and already had /comments/ in blue so only included url http://www.londonareabusinessdirectory.com/

Any suggestions on a solution?

Thanks
Dan
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#2

Hi,

Can you try this and let me know what it displays:
http://www.commentics.org/forum/showthre...91#pid4491

Have you completed the interview?
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#3

(14-Oct-2013, 03:44 PM)Steven Wrote:  Hi,

Can you try this and let me know what it displays:
http://www.commentics.org/forum/showthre...91#pid4491

The login simply says wrong user name / password.

Running the /renamed_admin/auth.php returns "Access Denied."

It doesn't return anything else. Could it be an .htaccess rule? Just the default .htaccess file is in /comments

Thanks
Dan
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#4

Sorry, I should have explained it. You don't run /comments/renamed_admin/auth.php. After you upload the auth.php file to replace the existing one, you just try to log in like normal (by going to /comments/renamed_admin/). When you try to log in it should display a series of numbers. If it says wrong username/password then you haven't replaced the existing auth.php file with the one that I linked to.

Have you completed the interview?
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#5

(14-Oct-2013, 09:20 PM)Steven Wrote:  Sorry, I should have explained it. You don't run /comments/renamed_admin/auth.php. After you upload the auth.php file to replace the existing one, you just try to log in like normal (by going to /comments/renamed_admin/). When you try to log in it should display a series of numbers. If it says wrong username/password then you haven't replaced the existing auth.php file with the one that I linked to.

Ok here is what it came back with.

0
1
2
3
Wrong

I hope this provides the information for a solution.

Thanks
Dan
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#6

(14-Oct-2013, 11:12 PM)danwestlake Wrote:  
(14-Oct-2013, 09:20 PM)Steven Wrote:  Sorry, I should have explained it. You don't run /comments/renamed_admin/auth.php. After you upload the auth.php file to replace the existing one, you just try to log in like normal (by going to /comments/renamed_admin/). When you try to log in it should display a series of numbers. If it says wrong username/password then you haven't replaced the existing auth.php file with the one that I linked to.

Ok here is what it came back with.

0
1
2
3
Wrong

I hope this provides the information for a solution.

Thanks
Dan

Just in case I updated my .htaccess file with

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /comments/

I then tried with the url http://www.londonareabusinessdirectory.c.../index.php

In the address line it has. http://www.londonareabusinessdirectory.c...=dashboard

And these numbers on the page.


0
1
2
3
OK1
OK2
OK3
OK4
OK5
OK6
OK7
OK8
OK9
OK10
OK11
OK12
OK13
OK14
OK15
OK16
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#7

Since everything with the new auth.php file was saying OK I figured I would try re-uploading the original and logging in with IE using the complete url including index.php.

I've been able to log in with IE to the admin but I still can't log into the admin with FF. Could it be some kind of cache issue with FF? I wouldn't think so. It doesn't return any error, it's like it just refreshes the page.

If I put in the original admin log in ID, I changed it, then it returns wrong user or password.

Any suggestions or ideas?

Thanks
Dan
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#8

Go to admin to log in and screen comes up but can't log in. Did password reset, received email with new password still can't log in.

______________________
***aLiZzz***
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#9

(07-Dec-2013, 05:15 AM)Abbysam007 Wrote:  Go to admin to log in and screen comes up but can't log in. Did password reset, received email with new password still can't log in.

______________________
***aLiZzz***

You didn't say which browser you are using. I can log in with IE, just not Firefox. If you are using Firefox try logging in with Internet Explorer.
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