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Database error upon integration
#1

Hi, I've installed this with no problems, but when I add the integration code to my index.php page I receive the following error:

Code:
Sorry, there is a database selection problem.
Please check back again shortly. Thank you!

As far as I know, all settings and paths are correct. Thanks in advance for any help. Smile
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#2

Hi, thanks for your reply. No, I'd already tried all that. Confused Plus I can still access the admin panel and change settings etc.
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#3

Hi,

It seems like there's something on your page which is interfering with the script. It's very difficult to say what exactly. If it's a popular application that you're integrating with then there may be support available or other people who have had a similar problem. Another thing would be to check your server error logs to see if any helpful errors are produced.

Have you completed the interview?
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#4

Hi, I've tried this with a blank php page and still receive the same error Sad
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#5

Just to let you know I've also tried this with the example pages included in the download and still receive the same error messages.
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#6

Okay, I've figured out what the problem is, but have no idea how to fix it. The original installation was in a folder under public_html (i.e.public_html/test/comments). Once Installed it in the root it works fine. How can I change it so it works no matter which folder it's under?
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#7

Is there any reason you don't want to install it in the root?

If the reason is that you already have a /comments/ folder there, then you can rename the /comments/ folder of Commentics to something else, just remember to update the 'Comments URL' setting in Settings -> System.

Also, what is the value of the $path_to_comments_folder variable in your integration code?

Have you completed the interview?
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#8

I just thought I'd be able to install it anywhere, no reason. Smile

Okay, I've installed in in the root, but I'm trying to use it on a test site in /public_html/test/demosite, but the database error remains. I've tried all kinds of variations in the integration code:

/comments/
comments/
/home/******/public_html/comments/

but nothing works Sad
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