This is the community forum. For a developer response use the Client Area.
Follow us on Facebook, Twitter and YouTube!

Updating Comment Counter and Rating
#1

Hi,

Sometimes we get comments that ask for support installing our product.
We answer these and delete the comment afterwards.
The problem is the comment counter (and rating) doesn't update after deleting comments.
How can I fix this?

Cheers,
Jerry
Reply
#2

Hi Jerry,

Does the count decrease in 'Manage -> Comments' after you've deleted it? The only thing I can think of at the moment is that you have heavy server caching. Have you tried from another browser, and does this happen everytime or just sometimes?

Have you completed the interview?
Reply


Possibly Related Threads…
Thread / Author Replies Views Last Post
Last Post by Steven
06-Nov-2020, 07:26 PM
Last Post by WhatSay
20-Aug-2020, 12:20 PM
Last Post by Tim
12-Dec-2019, 02:43 PM
Last Post by Steven
31-Dec-2014, 06:19 PM
Last Post by noblues
24-Feb-2014, 09:45 PM
Last Post by CommiC
28-Jun-2013, 10:57 PM

Forum Jump:


Users browsing this thread: 1 Guest(s)