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"Add comment" not active
#1

Good afternoon! Installed the script, but the "add" button is not active.

Not worked page - https://soochi.ru/blog/plazh-robinzon-adlerskogo-rajona-sochi-194.html

And Example Page - Working okay - https://cm.soochi.ru/example1.php
 
Please advise what could be the problem?
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#2

Hi allseo,

What's happening is Commentics is loading jQuery and your website is also loading jQuery, so they're conflicting.

To fix it, the best way is to remove your website's jQuery and let Commentics load it.

Of course, you would only make this change on the pages where you've integrated Commentics.

Have you completed the interview?
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#3

Thanks, but can I disable jQuery directly in Commentics?
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#4

You can try but from my experience it only works when removing the website's jQuery.

In the admin area, in 'Extensions -> Themes', select 'No, I load it myself'.

Have you completed the interview?
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#5

(15-Apr-2018, 07:24 PM)Steven Wrote:  You can try but from my experience it only works when removing the website's jQuery.

In the admin area, in 'Extensions -> Themes', select 'No, I load it myself'.

Did not help Sad
If I turn off jQuery in admin area - the opening forms do not open and the buttons do not work again.
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#6

Tell me, can I using commentics without using jQuery? On the main site, I can not disable this feature.
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#7

No, Commentics needs jQuery to function.

You would need to edit the footer template of your main site to remove the jQuery.

I'll try to take a look sometime this week to see if there's another way.

Have you completed the interview?
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#8

Good afternoon! Do you have any news? Maybe there is another way?
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