[isidore1964]

Hello,
I'm looking for how to accept the comment when it is short or long
thank you for giving me an answer.
I ask this because I always pass any comment on the error message that says (Comment entered is too short. Please enter a longer comment.)

I have version 1.2
Sincerely,
Isidore

[Static]

Look under settings->processor->comment and find the part with "Min Characters:" and "Min Words:" and adjust those settings to fit your needs.

[poropopo]

Sorry, but don't work for me.
I have an error while processing the form. I get the error:

"The comment is too short. " Instead, the commentary is more than 30 words. In the admin panel is selected to 2 words and min chars 5.

Can you help please?
Thanks.

[Steven]

Are you adding any BB Code to the comment? Commentics strips out certain tags before counting the number of characters so it's possible that it stripped a lot of the text while doing that.

It might help to provide a link to your page so that we can test the problem.

[poropopo]

Hi, Steven. A page to check:

Is translated to Spanish.

http://www.leonpot.es/casas-rurales/chousa-verde.php

[Steven]

Would you mind enabling the preview button in Layout -> Form -> Enabled.

[poropopo]

Ok. It's Enabled

[Steven]

Thanks, you can disable it now.

It seems to only produce that error message when a Spanish character (e.g. á) is entered.

I noticed that you are using the 'iso-8859-1' charset. Can you try changing this to UTF-8, as instructed on the Integration page.

[poropopo]

Perfect. Now is working.
Now I have to solve the problem of UTF-8.
¿Any idea?

Thank you.

[Steven]

You need to open the problematic website files using something like Notepad++ and convert them to 'UTF-8 without BOM'. It's under the Format menu.