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Captcha problem

I have searched the forum and faq's for an answer for this with no success. I cannot get the captcha to work in any browser I have tried. I would prefer to disable it if it doesn't work. How do I do that? I assumed I could find that out but after scouring the admin and the forum I still can't find an answer.
Has anyone else had this ridiculous problem?
If someone could just point me at the answers I would be grateful.

It's in Settings -> Layout -> Form.

Have you completed the interview?

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