Posts: 9
Threads: 3
Joined: Mar 2013
Dear Steven,
Seems like I missed something. My subscribers get two messages to the mail: "Subscriber Confirmation" and "Subscriber Notification". They say it works well. But do I have the ability to get "Admin Notifications" about new comments if I disabled the approval? I thought that the function "Email: New Comment Okay" should do this, but seems like it's not working.
Yes, I have completed
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Posts: 2,894
Threads: 59
Joined: Jun 2010
Hi,
You should be receiving the 'New Comment Approve' email when a new comment is submitted which you need to manually approve (e.g. if it contains swear words etc), and a 'New Comment Okay' email for all other comments. If you're not receiving the 'New Comment Okay' email, a few things to look into are:
- Is the 'New Comment Okay' setting enabled in Settings -> Administrator?
- Is your email address valid in Settings -> Administrator? To make sure, you could reset your password on the login page to see whether you receive the password reset email. This would confirm whether it's an issue with your email address.
- Go to Settings -> Email -> Editor -> Admin -> New Comment: Okay and check that the 'From Email' and 'Reply Email' values are okay.
This FAQ has some general tips:
http://www.commentics.org/support/knowle...article=25
You might also try this one:
http://www.commentics.org/support/knowle...article=15
Have
you completed
the interview?
Posts: 9
Threads: 3
Joined: Mar 2013
Yes, yes and yes. Everything is tuned correctly.
I solved the problem by changing my admin e-mail adress from one mail server (mail.ru) to another. Script is working good, but some mail servers need extra kick to work. I would rather change the server than hacking or fighting with it. :]
Thanks again!
Yes, I have completed
the interview! 8()