09-Aug-2014, 11:16 AM
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13-Aug-2014, 10:19 AM
Hi Steven
Admin seems fine now but I have Access Denied in the front end.
I've updated the settings in manage pages as well
Thanks
Jennie
Admin seems fine now but I have Access Denied in the front end.
I've updated the settings in manage pages as well
Thanks
Jennie
13-Aug-2014, 11:03 AM
I've run the installer on the live server now and still having access denied problem
The installer failed to connect to the database originally and I had to change the hostname. I couldn't get back to try again so I used the browser back button and the next time it bypassed the database settings so I'm not sure if it used the correct db in the end!
The url is:
http://www.excel-elec.co.uk/reviews2.php
The orginal one still working
Thanks, sorry to be a trouble
The installer failed to connect to the database originally and I had to change the hostname. I couldn't get back to try again so I used the browser back button and the next time it bypassed the database settings so I'm not sure if it used the correct db in the end!
The url is:
http://www.excel-elec.co.uk/reviews2.php
The orginal one still working
Thanks, sorry to be a trouble
13-Aug-2014, 11:22 AM
I've made some progress, I realised the integration is now completely different and once I'd updated that, the form is now in place and working but the comments aren't there. It's showing 0 comments
They are showing in the admin ... ?
They are showing in the admin ... ?
13-Aug-2014, 11:33 AM
Hello again
I found the answer in another post, so in short my problems were due to:
1. Needing to update the integration code on the web page where I needed it to display.
2. The comments weren't showing as they were set to show on the old page, so I needed to edit each comment and select the correct page for it to show on
So I think I'm sorted now. Thanks for all your help
Best regards
Jennie
I found the answer in another post, so in short my problems were due to:
1. Needing to update the integration code on the web page where I needed it to display.
2. The comments weren't showing as they were set to show on the old page, so I needed to edit each comment and select the correct page for it to show on
So I think I'm sorted now. Thanks for all your help
Best regards
Jennie
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