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Can't log into Admin Panel
#1

Everything seemed to work great on the install, but when I try to log in to the admin panel it just keeps coming back to the login form. If I type in the wrong password it does give me that error. The program otherwise is working great and accepts submissions. Any idea why I can't log in?
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#2

Hi,

A few people have had this problem in the past. The only time that someone ever replied back with a solution was to say that they had a .htaccess file in the root of their website which was affecting all of the index.php files on their site, including the index.php file of the Commentics admin panel.

http://www.commentics.org/forum/showthre...74#pid1674

Have you completed the interview?
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#3

(11-Oct-2012, 05:11 PM)Steven Wrote:  Hi,

A few people have had this problem in the past. The only time that someone ever replied back with a solution was to say that they had a .htaccess file in the root of their website which was affecting all of the index.php files on their site, including the index.php file of the Commentics admin panel.

http://www.commentics.org/forum/showthre...74#pid1674


I too have admin log-in problems. All has worked fine for several months and only just started playing up when I went to approve the latest comment. The e-mail link opens the admin log-in page but returns to the same page (and state) once the log-on button is pressed. Having read other messages on the subject I have tried replacing my .htaccess file in case it had been deleted but to no avail. I have reset the password but nothing has changed - it still goes nowhere. The .htaccess file must be OK because users can post comments - I just can't approve them…

So on the face of it nothing has been changed but I am locked out.
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#4

Hi,

Your host has clearly changed something on your server which has caused an issue with sessions.

You'll need to speak to them to fix it.

Have you completed the interview?
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#5

(20-Jul-2014, 05:39 PM)Steven Wrote:  Hi,

Your host has clearly changed something on your server which has caused an issue with sessions.

You'll need to speak to them to fix it.

Thanks for the info - here is the solution - it may work for others...

I contacted my host and they said to"log into plesk, click on my domain, click into the php settings,change the value for session.save_path to /tmp"

This fixed the Session problem and all is well again.

Tony
www.royalnavyresearcharchive.org.uk/
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