[alexborg]

Dear, maybe someone wrote about this in the forum, but I did not find it. When adding comments, it often happens that the message

"The name or email is associated with another user" is displayed.


How can this be excluded because it irritates and creates confusion with users? Thank you

[Steven]

Hi alexborg,

This was added as a feature because people who use Commentics were often saying that they didn't like how you can post using someone else's name and, in effect, pretend to be them. To resolve this, I made it so the name and email address has to always match. So if for example 'Tom' posts a comment using the email address 'tom@test.com', no one can post using the name 'Tom' unless they enter the email address 'tom@test.com'. And since Tom's email address is private, no one can pretend to be him anymore. I do appreciate how not everyone wants it to work this way, which is why it's an optional setting in the next version, v3.3, due for release on 24th March.

[alexborg]

Ok.
There is no point in limiting the need. It's absurd.
Par example: i am alex and my e-mail is sale@etc.com, or i am steven and email is nevets@etc.com .

You should remove these restrictions.

[Steven]

I'm not sure you understood. You can enter alex and sale@etc.com without any issue. But from now on, if you enter the name alex, you have to enter the email sale@etc.com. And vice versa.

[enelson]

Hello,
Where exactly can I modify this setting. I couldn't find where.

[Jérémie]

Hello,
Where exactly can I modify this setting. I couldn't find where.

Hi,

Check this :
Settings > Processor > Name (tab) > and untick "Unique Name"

[enelson]

Hello,
Where exactly can I modify this setting. I couldn't find where.

Hi,

Check this :
Settings > Processor > Name (tab) > and untick "Unique Name"

Thank you.